I build platforms that
earn, operate, and outlast.

For 19+ years I've built systems that bridge what people need, what technology can do, and what the business runs on, mostly where failure costs lives or crores.

Smart cities Critical national infrastructure BFSI Railways Gas distribution
Alam Khan
₹35L+
Recurring revenue / month

From two products I built from zero: the Dashboard (₹27–28L) and MonitoringHub (₹7–8L).

19
Years, across seven companies
Two of them my own. Every exit clean, with 50+ people hired and developed along the way.
0 1
UX maturity, built from zero
No UX function existed when I joined; I built it into a practice that shaped and influenced every product and project the company shipped.
6
Products still running
Maintained today by one front-end developer, on the systems and documentation I built.
Case Studies

Selected work.

One I originated from a recurring client question. Another came from a business-model shift. A third was a national programme. The fourth had failed so badly it had to be rebuilt from scratch. Each shipped, scaled, and outlasted the conditions that created it.

Case 01

The Dashboard

Executive analytics platform for any data source; became one of the top ARR products.

4 phases · Embedded Standalone Web Configurator · 9.5 years
0 1 build Solo 5-person team
Recurring / month ₹27–28L
Widget types 700+
In production 9.5 yrs
Leadership signal

I originated it from a recurring client question, then built the team to scale it, making the business case for every hire myself and growing front-end recruits into owners of the codebase. The architecture I set let one front-end developer maintain it years after I left.

Read case study
The Dashboard
Case 02

MonitoringHub

First SaaS cloud-based integrated monitoring platform; unlocked a new market.

Project revenue SaaS
0 1 build Field research
Recurring / month ₹7–8L
In production 5 yrs
Company first SaaS
Leadership signal

When the owners pushed for recurring revenue, I made the case early: projects are wells; subscriptions are rivers. So I built it from our own domain. Then I did the field research myself, on weekends, and let it reshape the product. I gave up my own mobile-first pitch when web-first proved the better call.

Read case study
MonitoringHub
Case 03

Varanasi Smart City

Unified multiple systems into one platform for Varanasi Smart City CCMS; live since 2019.

A city of millions.  Secured and managed from one operator surface.
System of systems Sole UX
Major systems 8
Inaugurated by PM of India
In production 6+ yrs
Leadership signal

Eight modules, each owned by a different city department with its own workflow, had to feel like one system. I set a single structural pattern: the same table-and-map view across every module. An operator trained on one could run any of them. That is systems leadership, not screen design.

Read case study
Varanasi Smart City
Case 04

TouchConfig Redesign

Scrapped a broken configuration tool, rebuilt it from scratch and owned it.

First version in three months.  Built with a single developer.
Rebuilt from scratch WPF Desktop
Zero arch. change 8+ yrs
Config screens 200+
Layout types 3
Leadership signal

I made the case for the rebuild as a commercial risk, not a usability complaint: deploying a broken tool to paying clients would have damaged our credibility. The architecture and modular system I built are still running today, unchanged. The right call holds up under time, not just at approval.

Read case study
TouchConfig Redesign
Why you'd hire me

Hire the impact, not the title.

Three claims, each backed by something still running in production.

I build systems that serve people and earn for the business.

₹35–36L a month in combined recurring revenue from two products I built from zero: the Dashboard (₹27–28L) and MonitoringHub (₹7–8L). The Dashboard came from a recurring client question; MonitoringHub came from the owners' push for recurring revenue, which I turned into a product from our own domain.

I build design functions that survive me.

Joined as employee 11 with no UX function at all, and built it from zero into a practice that shaped and influenced every product and project the company shipped: design system, component library, pre-delivery checklist, cross-team workshops, and the practices behind the company's CMMI Level 3 certification. By the time I left, it was durable enough that one front-end developer now maintains all six products on the systems and documentation I built.

I design where failure costs lives or crores.

Smart cities, critical national infrastructure, BFSI, railways. I designed the operator systems behind them. For one BFSI client, products I built or contributed to put 3,500+ branches under one 24x7 monitoring system, cutting insurance premiums 40% and saving around ₹100 crore a year. 99.99% uptime held under 10x penalty clauses across six continuous years.

Read all twelve principles How I lead
Endorsements

What people say.

Alam has an attitude of a pit bull, when he latches on, he will make sure it's delivered. He is gifted with patience, a blessing for newcomers in his team. In times of emergency he steps out of his comfort zone to render support and make the team win. A must for any team player.

Santosh Pillai
CTO & Director · Intellve Solutions
View profile
01 / 17 View all endorsements